Tips on Email Etiquette
15/07/2008

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Tips on Email Etiquette 10 Tips on good Email Etiquette

If you use email correspondence to help run your business, you should be aware of some basic email etiquette, sometimes known as netiquette.

1. If you are sending an email to more than one person, put their email addresses in the BCC field. Do not share private email address with strangers.

2. The email subject should never be left blank. It should contain enough information to give the recipient an idea of what the email is about without having to open it.

3. Never assume that an email is confidential. They rarely are.

4. If you need to email large documents, make sure you compress or zip them first.

5. Do not type using all uppercase. Typing in all caps is considered shouting or screaming online.

6. Do not request a Return Receipt Request or Read Notification Receipt. People find this invasive.

7. Always reply to emails especially if they are specifically addressed to you. A prompt reply shows diligence and will be appreciated.  

8. Keep your email messages short and to the point.

9. Always do a spell check before sending out an email. An email with spelling mistakes or grammatical errors can give a bad impression.

10. Do not overuse the Urgent or Important options.


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